![]() ![]() ![]() They can voluntarily enroll in the program but they may be subject to penalties or early termination fees from the third-party supplier if they switch to the electricity aggregation program during the term of their contract with their chosen supplier. We enlisted customers in multiple rounds of testing throughout the planning and development phases of the new to ensure we delivered on our promise of. Read the aggregation plan and other program documents.Įligible customers opening new accounts with National Grid will receive an opt-out letter package detailing the program and ways to leave the program (opt out) those who choose not to opt out will be automatically enrolled.Ĭustomers who have chosen a third-party supplier will not receive an opt-out package. In addition to reviewing the feedback we get though our usual customer service channels, we regularly survey website visitors to better understand their needs and pain points.Read about the benefits of supporting renewable energy included in our region.Easily enroll (opt-in) or unenroll (opt-out) in the Westford POP.Get current information on program rates and how they compare to NationalGrid’s Basic Service rates.On the Westford POP website /westford, residents, business owners, and other ratepayers can: National Grid Basic Service rates change every six months for residential and commercial customers and every three months for industrial customers.Ĭurrent Contract start date: January 1, 2024Ĭurrent Contract end date: DecemClick HERE to sign up for the town's electric aggregation program. *Required disclaimer from the Department of Public Utilities: Future savings cannot be guaranteed because future National Grid rates are unknown. Customers may opt out of the program at any time without penalty. The only change is the source and options for your electricity supply, which are chosen by the town, and subsequently by you. With Westford POP, National Grid continues to deliver electricity, repair poles and outages and manage all electricity billing. It’s work that takes big thinkers and big doers. In addition to a standard program offering, Westford POP customers have the ability to purchase more local renewable energy in their electric supply for a slightly higher supply price. Work like updating our infrastructure so we can deliver renewable energy efficiently, creating new innovative solutions for the power demands of tomorrow and keeping legacy systems reliable and functioning for years to come. While future savings cannot be guaranteed, to date customers have saved money year over year as compared to Basic Service from National Grid (see data at the bottom of the page). Westford Power Options Program (POP) is an electricity supply program organized by the Town of Westford to keep electricity supply rates both stable and competitive* and to provide the community with more electricity supply options. ![]()
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